Rolling out of next-generation e-ticketing by the Indian Railways from April
Indian Railways
There seems to be light at the end of the tunnel for millions of train passengers who have a hard time booking tickets on www.irctc.co.in.
The Indian Railways, says a top official, is gearing up to roll out next-generation e-ticketing from April this year, marking a ‘paradigm shift’ in technology, customer-friendliness and speed.
“While traffic on IRCTC has grown 10 times over the years, the system capacities have also undergone upgrades. But there has never been a paradigm shift, as we were only tweaking and augmenting the systems and technologies introduced in 2002. We are now investing about Rs.100 crore to launch next generation e-ticketing. It will, however, take a few months for the new system to stabilise, given its enormity,” Rakesh Tandon, additional member (IT) of the Ministry of Railways, told The Hindu on the sidelines of a conference here on Thursday.
Courtesy : THE HINDU